Shipping and Charges

Rohner forwards all goods in stock directly after having received your order. Therefore, you will receive the goods within three to four business days but not later than after 7 business days.  
If certain goods are not available due to great demand, we will send you an email indicating the expected delivery period or we will immediately refund the amount you have already paid.  

The prices displayed in the online shop are binding. The statutory VAT is included.  
For deliveries to Switzerland, it is 8% of the value of goods, for deliveries to EU countries it is 19%, meaning it is based on the German VAT rate.  
For deliveries to countries beyond EU and Switzerland, no VAT is charged, the goods are dispatched customs declared.  
Depending on the receiving country, the relative customs duties and goods import tax rates are effective. The purchaser has to bear these customs duties and taxes.

For goods ordered in the Rohner online boutique, only those prices are valid that are displayed in the shopping cart directly before sending the order.
The prices include the statutory VAT rate for Switzerland and Germany (EU).

Amount of delivery charges
We charge an amount of CHF 7.00 for packaging and delivery within Switzerland.
For orders within Switzerland of more than CHF 150.00, the delivery charges are borne by Jacob Rohner AG.

EU countries
For all other countries within EU, the delivery charges will be displayed after having entered the address.  
For orders within EU of more than € 125.00, the delivery charges are borne by Jacob Rohner AG.

All other countries beyond EU
You can see the charges for packaging and delivery per consignment for deliveries beyond EU in the chart stated below.  Unfortunately, we cannot deliver to countries which are not included in the chart.
The delivery of orders exceeding USD 160.00 to the US or Canada is free of charge.


Country Zone Price Mail
USA 5 10.00
Canada 5 10.00
Australia 8 94.50
New Zealand 8 94.50
Japan 7 84.00
Corea 7 84.00
Arab Emirates 7 84.00
Saudi Arabia 7 84.00
Serbia 4 95.55
South Africa 8 94.50
Turkey 4 95.55


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