Right to Cancel

Cancellation policy for the delivery of goods (EU)

Right of withdrawal:
You can cancel your contractual declaration within 14 days in written form without giving any reasons (e.g. by letter, fax, email) or – when the item is left to you before the deadline expiration – by sending the item back. The deadline starts on receipt of this guidance in written form but not before the receipt of the goods by the recipient (in the event of repeated deliveries of similar goods not before having received the first part delivery) and also not before we will have fulfilled our information obligation according to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312e paragraph 1 clause 1 BGB in conjunction with Article 246 § 3 EGBGB. In order to maintain the cancellation period, posting the cancellation or the item in time is sufficient. The cancellation has to be addressed to:

Jacob Rohner AG
J.Schmidheinystrasse 23
CH- 9436 Balgach
Telephone: +41 71 727 86 86
Email: eshop@rohner-socks.com

Consequences of cancellation:
In the event of an efficient cancellation, the deliverables received mutually have to be given back and possibly drawn profits (e.g. interests) have to be released. If you are only able to give the received deliverables back in completely or partly impaired condition, you will have to compensate us for the depreciation if necessary. This is not valid for the assignment of items in case that the impairment of the item is exclusively to be traced back to its check – as it would have been possible in a shop. Apart from that, you can avoid the obligation for compensation for an impairment caused by using the item as intended, by not using the item as if it was your property and by omitting everything that might impair its value. Items able to be dispatched have to be sent back at our risk. You have to bear the costs of the return, if the delivered goods match the ordered ones. If it is a wrong delivery on our part, the return is free of costs for you. Obligations for the reimbursement of payments have to be fulfilled within 30 days. The deadline starts upon sending your cancellation declaration or the item, for us, it starts upon its receipt.

Cancellation policy for the delivery of goods (CH)

The terms and conditions as for EU (EGBGB) apply correspondingly, Swiss legislation (OR, ZGB) is implemented.  


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